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LEGAL

T & C

PRIVACY POLICY

INFO

PRIVACY POLICY

LEGAL, LEGITIMATE AND CONTRACTUAL BASIS OF PROCESSING

The main purpose of information processing is to improve the © Lucy & Liv website and enhance user experience. The legal basis for processing personal data iis that users give clear consent prior to data being used or stored.

Processing of personal data is legitimate and necessary for analytical and marketing purposes, with data collected with but not limited to google analytics, woocommerce and other third parties necessary.

Processing of personal data is a contractual necessity, including but not limited to order processing and support enquiries.

USER RIGHTS

All users and EU residents have the following rights: - Withdrawal of consent at any time - Right of access - Right of erasure - Right of rectification - Right of objection - Right of lodging a complaint with a supervisory authority - Data portability - Notification of data breaches - Restriction or end of processing data - Reason of refusal

USER INFORMATION

All user information is treated with due care, with information being stored on a secure server.. To ensure data is safe, only trusted sites and software is used, in addition to having regular updates, using various anti malware and protection software with transmissions being encrypted using SSL (Secure Sockets Layer) and running regular back ups.

© Lucy & Liv collects non personal information that servers and web browsers typically make available, such as browser type, referring site, date and time of each visitor request and language preference. When users browse the website, information is collected on web pages viewed, viewed products,interaction data and what websites or search terms referred users to © Lucy & Liv. Non personal information reports may be stored, produced and published in regards to statistics, trends, analytics and usage of sites.

© Lucy & Liv also collects personal information, provided or available on public registers, including but not limited to names, email address, phone number, bank details, address and date of birth. © Lucy & Liv may also collect information first hand or through third parties including Internet Protocol address, meta data, cookie ID, location data, user ID, passwords, mobile ID, user comment data and social media profiles. This allows © Lucy & Liv to provide users with relevant content and to improve user experience.

User information will be retained for one year then removed. Users can request to access, update, get a copy or remove personal information at any time through contacting : data@lucyandliv.com. This does not include obligated data such as security, administrative, legal or data required by government authorities for legal investigations.

Users are not under a statutory obligation therefore may refuse to supply personal information, with the understanding and agreement that it could prevent use to certain activities. When creating user profiles or subscribing, personal information may be stored and used to create more specific user based marketing. Statistics are also collected and used to better understand consumer behaviour, in order to enhance user experience on the site.

© Lucy & Liv have many security measures in place to prevent data breaches. Therefore users understand and accept that © Lucy & Liv are not liable in regards to any breaches. If a data breach occurs, processes consist of notification, hacking analysis, deletion and reinstallation/installation of files to clear viruses and recommendation of user password changes.

COOKIES

Cookies are small text files that are used to store small pieces of information, they are stored on your device when the website is loaded. Cookies help make the website function properly, provide better user experience, make it more secure and understand how the website performs to identify improvement areas.

First-party cookies are necessary for website functionality, they do not collect any of your personal data. Third-party cookies are mainly for understanding website performance, user interaction, keeping services secure and providing relevant advertisements. Therefore providing you a better, faster and improved user experience.

© Lucy & Liv uses cookies however users are able to change, accept and reject cookies by updating cookie preferences on browsers or using the cookie banner. Users understand some features of the site may not function without the necessary cookies. Cookies last for one year and are then removed unless the user changes preferences. Cookie types include:

Essential: These are essential to be able to experience the full functionality of the site, maintain user sessions and prevent security threats. Essential cookies do not collect or store any personal information.

Statistics: These cookies store information including but not limited to the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visits. Statistical data allows understanding and analysis of how well the website performs and improvement areas.

Marketing: Advertisements may be displayed on the site, these cookies allow personalisation of advertisements and keep track of the efficiency of marketing. Information stored in these cookies may also be used by third parties on other websites.

Functional: These help non-essential functionalities including embedding content like videos, images or sharing content of the website on social media platforms.

Preferences: Preferences store your settings and browsing preferences such as language, for a better and more efficient experience on future visits to the site.

THIRD PARTIES

© Lucy & Liv only use necessary third parties, mainly for understanding and analytic purposes, marketing, security and SEO to improve the website and enhance customer experience. Through use of the © Lucy & Liv site, users give consent for information and data to be obtained and shared. Third parties include:

Creative mail - privacy policy - :https://endurance.clarip.com/privacycenter/?brand=ctct Elementor - privacy policy - :https://elementor.com/about/privacy/ HMWP - privacy policy - :https://wpplugins.tips/privacy-policy/ Jetpack - privacy policy - :https://jetpack.com/support/privacy/ Wordpress - privacy policy - :https://automattic.com/privacy/ Woocommerce - privacy policy - ::https://wpplugins.tips/privacy-policy/ Yoast - privacy policy - :https://yoast.com/privacy-policy/

User information for third parties may include but is not limited to software, advertising, analytics, IP addresses, user IDs, tracking, social media buttons, cookies and other data gathering for behaviour profiling. Users can change preferences at any time by changing browser and cookie settings. Through use of the © Lucy & Liv website, users understand and give consent of information storage and data processing by © Lucy & Liv and necessary third parties.

User information may be disclosed to employees and affiliated organisations in order to provide certain services. Use of the © Lucy & Liv website confirms consent to use and transfer information, including in response to a subpoena, court order or other governmental request or in order to protect © Lucy & Liv or the public.

© Lucy & Liv is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn commissions by advertising and linking to Amazon.com. © Lucy & Liv only provide links to the Amazon site and therefore cannot be held liable for any GDPR issues. See the Amazon privacy policy : https://www.amazon.co.uk/b?ie=UTF8&node=14856936031

Ads may be delivered by third parties or advertising partners who may use cookies, allowing ad servers to recognise the user's device and possibly enable advertisements to gain user information, therefore allowing targeted advertisements specific to the user.

This privacy policy is exclusive to © Lucy & Liv and only covers the use of cookies on the © Lucy & Liv site, therefore not covering use of cookies related to third parties.

EMBEDDED CONTENT

The © Lucy & Liv website may include embedded content including but not limited to videos, images and articles. Websites with embedded content may collect data, use cookies, embed additional third-party tracking, and monitor user interaction and tracking with embedded content.

FORMS

By submitting forms, users give consent for personal information and data to be stored, shared and used to respond to requests and for marketing and analytic purposes. Forms may be created through third parties listed above. Users can request information to be edited or removed at any time by contacting data@lucyandliv.com.

BUSINESS TRANSFERS

In the unlikely occasion © Lucy & Liv is acquired or goes out of business, user information would be one of the assets to be acquired by a third party. Using the website confirms acknowledgement and gives consent for the third party to hold and continue to use all user information described in this policy.

PRIVACY POLICY CHANGES

© Lucy & Liv reviews and updates where necessary the privacy policy every year. Therefore, any changes to user data will apply to users and user data immediately. Continued use of the site confirms that all users accept the updated changes to information in the privacy policy.

CONTACT INFO

For more information or questions about our privacy practices, please contact us by e‑mail at: data@lucyandliv.com.

See https://lucyandliv.com for more.

COOKIES POLICY

This is the Cookie Policy for Lucy and Liv. Accessible from https://lucyandliv.com

COOKIES EXPLAINED

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

COOKIES USE

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created by Cookies Policy Generator.

COOKIES SET

Account Related: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

Login Related: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Email Related: This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Order Processing Related: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

Survey Related: From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

Forms Related: When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Site Preferences: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

THIRD PARTY COOKIES

In some cases cookies provided by third parties are used. Possible third party cookies encounter through this site include but are not limited to the following:

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {Meta, Instagram, Facebook, Tiktok, Youtube, Whatsapp}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

If you require more information, contact us via data@lucyandliv.com